Gloverall FAQs
Orders & Shipping
How long will my order take to arrive?
Orders are typically processed within 1-2 business days. Delivery times vary depending on your location and shipping method selected at checkout.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times depend on the destination.
Can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email to monitor its progress.
What if my order hasn’t arrived?
If your order is delayed, please check the tracking information first. For further assistance, visit our Help Center.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery, provided items are unused and in their original packaging.
How do I return an item?
To initiate a return, visit our Returns Portal and follow the instructions.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned item.
Products & Care
How do I choose the right size?
Size guides are available on each product page. For further sizing advice, consult our Fit Guide.
How do I care for my Gloverall coat?
Care instructions vary by material. Refer to the label inside your garment or our Care Guide for details.
Are your products ethically made?
Yes, we prioritize sustainable and ethical production practices. Learn more in our Sustainability Section.
Payment & Discounts
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options.
How do I apply a discount code?
Enter your code at checkout in the designated field. Terms and conditions apply.
Why isn’t my discount code working?
Ensure the code is valid and meets the terms (e.g., minimum spend). For help, visit our Promotions Page.
General
Where can I find inspiration for styling my coat?
Explore our Style Blog for outfit ideas and trends.
Do you collaborate with influencers or brands?
For partnership inquiries, please reach out via our Collaborations Page.
How can I stay updated on new collections?
Subscribe to our newsletter or follow us on social media for the latest updates.